Scattered glowing golden veins on a dark hill that grow and connect into a luminous tree — the symbol of _1 AI agency in New York

_1 · AI Agency · New York City

Everything,
connected.
_1 is the New York AI agency that grows AI agents, automation & custom software out of the tools you already have.

01 — Connect

Your tools,
finally talking.

CRM, inbox, calendar, phones, spreadsheets — scattered systems wired into one intelligent network.

02 — Automate

One system.
Zero busywork.

Workflows and AI agents that answer leads in under 60 seconds, book meetings and update every system — 24/7.

03 — Grow

Built to grow
with you.

  • Canopy · Apps & CRMsCustom software your team lives in
  • Branches · AI agentsDigital employees doing real work
  • Trunk · AutomationOne backbone connecting everything
  • Roots · Your dataDocs, tools & knowledge — secured

04 — Bloom

Planted in New York.
Owned by you.

In one paragraph

_1 is an AI agency based in New York City. We design, build and maintain custom AI agents, workflow automation, AI chat and voice receptionists, custom CRMs and AI-powered SaaS applications for small and mid-sized businesses across the five boroughs and New York State. Projects are fixed-scope, start at $2,500, typically go live in 1–8 weeks, and you own everything we build.

Model-agnostic. Built with the best of the stack.

  • Claude
  • OpenAI
  • Gemini
  • n8n
  • Make
  • Zapier
  • LangGraph
  • MCP
  • Next.js
  • Supabase
  • Vercel
  • Stripe
  • HubSpot
  • Salesforce
  • GoHighLevel
  • Twilio
  • ElevenLabs
  • Vapi
  • Shopify
  • Airtable

Why _1

Most businesses don’t need more software. They need their software to finally work together — and to do the busywork for them.

<60s

Lead response time we design every agent to hit

24/7

Agents that work nights, weekends and holidays

2–6wks

Typical time from kickoff to a live AI agent

100%

Code, data and IP ownership — always yours

See it work

An AI agent, live.

This is what a typical _1 agent does in the minutes after a New York lead reaches out — at any hour. Pick a scenario.

_1 Agent
agent.activity
    0.0stotal time
    0humans needed
    24/7availability

    Illustrative demo. Names, listings and times are fictional.

    How we work

    From first call to live agent in weeks.

    A five-step process built for owners who want results, not a science project. Fixed scope, weekly demos, no surprises.

    Start with step 01
    1. 01

      Week 1

      Audit

      We map your workflows, tools and data, then rank every AI opportunity by ROI and effort. Free 30-minute call; deeper paid audit optional.

    2. 02

      Week 1–2

      Blueprint

      A fixed-scope plan: what we build, how it connects, the guardrails, the timeline and the price. No surprises.

    3. 03

      Week 2–8

      Build

      We ship in weekly increments you can click, test and give feedback on. Senior engineers review every line.

    4. 04

      Go-live

      Launch

      Staged rollout with monitoring, human approvals where needed and hands-on training for your team.

    5. 05

      Ongoing

      Optimize

      We measure results, tune prompts and models, and add the next highest-value automation.

    Transparent pricing

    Fixed scope. Fixed price.

    Full pricing guide

    Automation Sprint

    One high-impact workflow, built and live in 1–2 weeks.

    starting at$2,500

    • Process audit for one workflow
    • Production automation (n8n / Make / Zapier)
    • AI steps for documents & email
    • Error alerts & documentation
    • 14 days of support
    Get a fixed quote
    Most popular

    AI Agent

    A custom AI agent that works 24/7 inside your tools.

    starting at$6,500

    • Agent blueprint & guardrails
    • CRM, email, calendar & phone integrations
    • Trained on your knowledge base
    • Human-in-the-loop approvals
    • Analytics dashboard
    • 30 days of tuning
    Get a fixed quote

    Custom Build

    Custom SaaS, CRM, portal or internal tool you own.

    starting at$12,000

    • Discovery & clickable prototype
    • Full-stack app with auth & roles
    • AI features built in
    • Payments, admin & analytics
    • Full code & IP ownership
    Get a fixed quote

    Care Plan

    Monitoring, improvements and a team on call.

    from$750/mo

    • Uptime & error monitoring
    • Model & prompt tuning
    • Monthly improvements
    • Priority support
    • Quarterly AI roadmap review
    Get a fixed quote

    FAQ

    Questions New York owners ask us.

    Can’t find your answer? Ask us directly — a human replies within one business day.

    What does an AI agency do?

    An AI agency designs, builds and maintains artificial-intelligence systems for businesses: AI agents that complete tasks, workflow automation that connects software, chat and voice assistants, custom AI-powered applications, and the strategy and training to use them well. _1 is an AI agency based in New York City.

    How much does it cost to hire an AI agency in NYC?

    At _1, AI strategy engagements start at $1,500, workflow automations at $2,500, AI voice and chat agents at $3,500, custom AI agents at $6,500, custom CRMs at $8,000 and custom SaaS applications at $12,000. Ongoing care plans start at $750 per month. Every project is fixed-scope and quoted before work begins.

    How long does it take to build an AI agent or automation?

    Simple automations go live in 1–2 weeks. Most AI agents take 2–6 weeks. Custom applications and CRMs typically take 3–10 weeks. You see working software every week during the build.

    Do you only work with businesses in New York?

    _1 is based in New York City and focuses on businesses across the five boroughs and New York State — including Long Island, Westchester, the Hudson Valley, Albany, Buffalo, Rochester and Syracuse — but we also work remotely with clients across the United States.

    Which AI models and tools do you use?

    We are model-agnostic and choose per project: Anthropic Claude, OpenAI GPT models, Google Gemini and open-source models, orchestrated with tools like LangGraph, n8n, Make and the Model Context Protocol (MCP). Apps are built with Next.js, TypeScript and Postgres/Supabase.

    Is AI safe for my business data?

    Yes, when implemented properly. _1 uses business-tier APIs that do not train on your data, encrypts credentials, applies least-privilege permissions, adds human approval for sensitive actions and logs everything an agent does. For healthcare we use HIPAA-eligible infrastructure with a BAA.

    Do I need technical staff to maintain what you build?

    No. Everything is documented and handed over with training, and _1 offers monthly care plans covering monitoring, updates and improvements. You own all code and accounts outright.

    Free AI audit · New York

    Plant the first seed.

    Book a free 30-minute AI audit. We’ll map the three automations that would save your team the most time — and tell you honestly if AI isn’t the answer.

    • Fixed-scope quotes
    • You own the code
    • Reply within 1 business day